Solutions
CRM and contract management for ISPs
Webilly holds the full contract lifecycle — proposal, activation, changes, termination — connected to the customer, the network and billing. The portfolio is browsable on a filterable geolocated map, so you always know how many contracts you have, where they are and what state they are in.
In short
- Full lifecycle from proposal through activation to termination
- Geolocated, filterable contract map
- Composable plans, options and number ranges, no development needed
- Custom fields on customers and contracts, searchable and printable in documents
- Sales commissions calculated automatically
- The same record shared with billing, RADIUS and the helpdesk
One contract, one state
The contract is the object everything else hangs off: who uses it on the network, what gets invoiced, which tickets concern it. A single shared state removes the drift between the management system, RADIUS and spreadsheets.
- Proposal, activation, change, suspension and termination all tracked
- Full change history with audit log
- Documents and attachments on the contract
- Direct link to RADIUS access and VoIP numbers
The portfolio on a map
A geolocated contract map answers questions a list cannot: where the customer base is concentrated, which areas are covered, and where network investment would pay off.
- Filters by status, plan, technology and area
- Portfolio density per area
- Support for network expansion decisions
Configurable without development
Plans, options and custom fields are built from the interface. Fields you add become searchable and usable in documents, so you don't need paid customisation for a data point you need.
- Composable commercial plans and options
- Custom fields on customers and contracts
- Fields searchable and printable in documents
- Agent commissions computed on the rules you set
Frequently asked questions
Can I migrate customers, contracts and history from my current system?
Yes. Data migration is part of onboarding: customers, contracts and history are imported from the system you use today, with hands-on support before you go live.
Can I add my own fields without asking for development?
Yes. Custom fields on customers and contracts are created from the interface and immediately become searchable and usable in documents.
Does Webilly calculate agent commissions?
Yes. Sales-network commissions are computed automatically from the rules you configure, on contracts that actually went live.